Case Studies August 15

Introductory Guide to Business Process-reengineering

The BPR initiative in Kazakhstan is driven by key objectives of the Government of Kazakhstan, The Kazakhstan Presidential decree #273 (13/1/2007) “About measures on modernisation of State Government System of the republic of Kazakhstan, requires improvements to the quality of processes including the provision of public services”. The initiative occurs in parallel with constant improvement of Kazakhstan’s eGovernment portal and network of citizen’s public service centers.


Case Studies August 8

Regional Tourism Development Toolkit

This toolkit was developed by Kazakhstan Regional Development project team as a practical guide that is aimed to assist different levels of akimats (oblast and rayon) and other stakeholders that are involved in tourism development.